LIFETIME EXCHANGE POLICY
In case of Plain Gold jewellery, 95% of current market value of the product (net weight of metal) and in case of Plain Platinum jewellery, 80% of the current market value of the product (net weight of metal). This can be used to purchase any jewellery excluding gold coins.
In case of Diamond with Gold jewellery or Diamond with Platinum jewellery, 80% of current market value of the product (as per net weight of the metal and total carat weight of diamonds). This can be used to purchase any diamond or gemstone jewellery excluding gold coins.
In case of Gemstone with Gold jewellery or Gemstone with Platinum Jewellery, 70% of current market value of the product (as per net weight of the metal and total carat weight of the gemstones). This can be used to purchase any diamond or gemstone jewellery excluding gold coins.
In case of Uncut Diamonds, Polki, Kundan, Cubic Zirconia(CZ) or American Diamonds with Gold Jewellery, 95% of current market value of the product (as per net weight of metal only). This can be used to purchase any jewellery excluding gold coins. In case of Gold Coins 100% of current market value of the product, this can be used to purchase diamond or gemstone jewellery. No return or exchange on Loose Solitaires. Shipping and Insurance charge of USD 30 will be borne by the customer for all jewellery under this policy. The prevailing market value will be determined by Jewelebrate.com
In case the value of the new product is higher than the exchange value of the old product the difference will be paid by the customer. In case the value of the new product is lesser than the exchange value of the old product the difference will be held as credit for future purchases.